Privacy Policy

Last updated: June 2025

1. Hum kya data collect karte hain

• Registration: Naam, email, phone number
• Business info: Company name, GST number, address (sellers ke liye)
• Lead data: Buyer name, phone, email, requirement (enquiry ke time)
• Usage data: Search queries, pages visited, IP address
• Payment: Transaction ID (actual card details Razorpay store karta hai, hum nahi)

2. Data kaise use hota hai

• Platform ke features provide karne ke liye (leads, CRM, products)
• Buyers aur sellers ko connect karne ke liye
• Service emails bhejne ke liye (lead notifications, weekly digest)
• Fraud prevention aur platform security ke liye
• Analytics — platform improve karne ke liye

3. Lead Data — Special Notice

4. Kiske saath share karte hain

• Sellers: Sirf purchased lead ka buyer contact
• Razorpay: Payment processing ke liye
• Hostinger: Hosting provider (server data)
• Email service: Transactional emails ke liye
• Advertisers ko nahi: Hum user data advertisers ko nahi bechte

5. Cookies

Hum session cookies use karte hain login ke liye aur analytics ke liye. Hum third-party tracking cookies use nahi karte.

6. Data Security

• HTTPS encryption on all pages
• Passwords hashed (bcrypt)
• Database access restricted
• Admin 2FA (planned)

7. Aapke Rights (PDPB India)

• Apna data dekhne ka right
• Data correct karwane ka right
• Account delete karne ka right
• Marketing emails se opt-out karne ka right

Kin rights ke liye: info@contactkaro.com

8. Data Retention

• Account data: Active account tak
• Lead data: 3 saal
• Search logs: 90 din
• Payment records: 7 saal (tax compliance)

9. Minor Users

ContactKaro 18 saal se kam ke users ke liye nahi hai. Agar aap 18 se kam ke hain, please register mat karein.

10. Changes to Privacy Policy

Policy update hone par email notification bhejenge registered users ko.

Privacy concerns ke liye: info@contactkaro.com
📞 +91 88105 44042 (Mon–Sat, 9AM–7PM)
Office EL-38, Sector-2, DSIIDC, Bawana, Delhi