Privacy Policy

Last updated: June 2025

1. Hum kya data collect karte hain

Registration: Naam, email, phone number
Business info: Company name, GST number, address (sellers ke liye)
Lead data: Buyer name, phone, email, requirement (enquiry ke time)
Usage data: Search queries, pages visited, IP address
Payment: Transaction ID (actual card details Razorpay store karta hai, hum nahi)

2. Data kaise use hota hai

Platform ke features provide karne ke liye (leads, CRM, products)
Buyers aur sellers ko connect karne ke liye
Service emails bhejne ke liye (lead notifications, weekly digest)
Fraud prevention aur platform security ke liye
Analytics — platform improve karne ke liye

3. Lead Data — Special Notice

Buyer ka phone aur email sirf us seller ko milta hai jo lead purchase karta hai. Yeh data baaki sellers, third parties ya advertisers ke saath share nahi hota. Lead data sirf business enquiry ke liye use karna allowed hai.

4. Kiske saath share karte hain

Sellers: Sirf purchased lead ka buyer contact
Razorpay: Payment processing ke liye
Hostinger: Hosting provider (server data)
Email service: Transactional emails ke liye
Advertisers ko nahi: Hum user data advertisers ko nahi bechte

5. Cookies

Hum session cookies use karte hain login ke liye aur analytics ke liye. Website ko behtar banane ke liye Google Analytics jaisi analytics cookies use hoti hain. Hum advertising ke liye tracking cookies use nahi karte.

6. Data Security

HTTPS encryption on all pages
Passwords hashed (bcrypt)
Database access restricted
Admin 2FA (planned)

7. Aapke Rights (PDPB India)

Apna data dekhne ka right
Data correct karwane ka right
Account delete karne ka right
Marketing emails se opt-out karne ka right

Kin rights ke liye: info@contactkaro.com

8. Data Retention

Account data: Active account tak
Lead data: 3 saal
Search logs: 90 din
Payment records: 7 saal (tax compliance)

9. Minor Users

ContactKaro 18 saal se kam ke users ke liye nahi hai. Agar aap 18 se kam ke hain, please register mat karein.

10. Changes to Privacy Policy

Policy update hone par email notification bhejenge registered users ko.

Privacy concerns ke liye: info@contactkaro.com
Phone: +91 88105 44042 (Mon–Sat, 9AM–7PM)
Office EL-38, Sector-2, DSIIDC, Bawana, Delhi